The cheapest DIRECT ENERGY plan listed on Power to Choose is DIRECT ENERGY Autopay Texas 8 at 13.1¢/kWh at 1,000 kWh a month on AEP Texas Central (13.9¢/kWh at 500 kWh, 12.6¢/kWh at 2,000 kWh, fixed rate, 8 months), as listed on Power to Choose on 2026-11-13; 30 plans are listed across 6 delivery zones.
DIRECT ENERGY carries a complaint score 4 of 5 (lower than average rate of complaints) on the PUCT's complaint scorecard for April 1, 2026 through September 30, 2026 (October 2026 edition, read 2026-11-06). The PUCT publishes the band, not a rate per 1,000 customers, and counts every informal complaint investigated whether or not the retailer was found at fault.
Which counties it is in and which delivery utilities serve them.
Texas electricity · read from each provider's own page on 2026-11-13, with the page linked on each row.
Dated 2026-11-13. Nothing is estimated beyond arithmetic the page names, and no provider pays to appear.
OpenStream is not yet registered as a broker with the PUCT and earns nothing from any retailer. How we are paid.